Frequently Asked Questions

What is your shipping policy? : 

At Baltic Design Furniture, we strive to ensure that your order is processed and shipped as quickly as possible. Here’s what you can expect regarding our shipping process:

  1. Order Processing: All orders are processed within 2-3 business days after the order is placed. You will receive a confirmation email once your order has been processed.
  2. Shipping Time: Delivery times vary depending on your state. Typically, you can expect your products to arrive within 1-2 weeks after the order is placed.
  3. Delivery Method: We use traditional LTL (Less Than Truckload) carriers to deliver your furniture directly to your front door. Our carriers will contact you to schedule a delivery time that is convenient for you.
  4. Tracking Your Order: Once your order has shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery.
  5. Shipping Rates: Shipping rates are calculated at checkout based on your location and the size of your order.

If you have any questions or need assistance with your order, please don’t hesitate to reach out to our customer service team. Thank you for choosing Baltic Design Furniture!


Do you provide local delivery?:

Yes! We provide local delivery within a 2-hour driving distance from our showroom in Centennial, CO. Our delivery areas include:

  • Denver, CO
  • Aurora, CO
  • Lakewood, CO
  • Englewood, CO
  • Cherry Hills, CO
  • Greenwood Village, CO
  • Highlands Ranch, CO
  • Parker, CO
  • Castle Rock, CO
  • Colorado Springs, CO
  • Fort Collins, CO
  • Loveland, CO
  • Greeley, CO
  • Arvada, CO
  • Westminster, CO
  • Brighton, CO
  • Littleton, CO
  • Golden, CO
  • Boulder, CO

For deliveries within 1 hour of our showroom, we charge a flat fee of $299, and for deliveries within 2 hours, the fee is $399. Local deliveries can be scheduled as soon as the next day after your purchase, and our team will place the furniture at the location of your choice inside your home or business. If you have any questions or need help scheduling your delivery, feel free to reach out!


What is the return policy?:

At Baltic Design Furniture, we want you to be completely satisfied with your purchase. If you need to return an item, please review our return policy below:

  1. Return Window: You have 30 days from the date of delivery to initiate a return.
  2. Restocking Fee: Please note that all returns are subject to a restocking fee of $399.
  3. Condition of Items: To be eligible for a return, items must be in their original condition, unused, and in the original packaging.
  4. Return Process: To begin the return process, please contact our customer service team for instructions. We will guide you through the necessary steps to ensure a smooth return.
  5. Refund Processing: Once we receive the returned item and verify its condition, your refund will be processed, minus the restocking fee.

If you have any questions about our return policy or need assistance, please don’t hesitate to reach out. Thank you for choosing Baltic Design Furniture!


Do your products come with a warranty?:

At Baltic Design Furniture, we stand behind the quality of our products. Our warranty policy is designed to ensure your satisfaction and protect your investment. Please review the details below:

  1. Coverage: Our warranty covers manufacturer defects for a period of 1 year from the date of purchase. This includes any issues that arise from faulty materials or workmanship.
  2. Exclusions: This warranty does not cover normal wear and tear, damage caused by misuse, accidents, or modifications made to the product.
  3. Claim Process: To initiate a warranty claim, please contact our customer service team with your order details and a description of the defect. We may request photos or further information to process your claim.
  4. Restocking Fee: Please note that any returned items associated with a warranty claim may incur a restocking fee of $399.
  5. Resolution: If your claim is approved, we will either repair the item or provide a replacement at no additional cost.

If you have any questions regarding our warranty policy or need assistance, please don’t hesitate to reach out. Thank you for choosing Baltic Design Furniture!


Do you have a showroom?: 

Yes! Our showroom is conveniently located in Centennial, CO, at 10949 E Peakview Ave E6, Englewood, CO 80111. We welcome you to visit and explore our stunning collection of modern furniture in Denver.

Hours of Operation:

  • Tuesday: 11 AM - 6 PM
  • Wednesday: 11 AM - 6 PM
  • Thursday: 11 AM - 6 PM
  • Friday: 11 AM - 6 PM
  • Saturday: 11 AM - 6 PM
  • Sunday: Closed
  • Monday: Closed

Come discover the best in designer furniture near Denver, CO!


Can I place a custom order?: 

Absolutely! At Baltic Design Furniture, we provide extensive customization options to ensure you find the perfect fit for your space. With over 100 fabrics and colors available, you can create a unique look that complements your home or office decor.

In addition to fabric choices, we offer various furniture layouts to suit your needs, allowing you to design pieces that maximize both style and functionality. Our collection also includes many custom furniture items that are not listed online, giving you even more options to choose from.

Please note that custom orders typically take 2-3 months to be processed and delivered, so you can expect a carefully crafted piece that meets your specifications. Whether you're looking for modern furniture in Denver or a bespoke piece that reflects your personal style, we’re here to help you bring your vision to life. Let us assist you in creating the perfect custom furniture solution tailored specifically for you!

Where are your products made?:

All of our furniture at Baltic Design Furniture is handcrafted in Europe, specifically in Lithuania. We take immense pride in the quality and craftsmanship of our products, drawing on a rich heritage of skilled artisans who have perfected their craft over generations.

Each piece is made with meticulous attention to detail, ensuring that every item not only meets our high standards but also embodies a blend of contemporary design and traditional techniques. We believe that this dedication to quality results in furniture that is not only beautiful but also durable and functional, perfect for enhancing any space. By sourcing our products from Lithuania, we ensure that you receive the finest European craftsmanship right here in Denver.